Cancellation Policy

unfortunately, we must enforce a strict cancellation policy and there will be no refunds in any instance. Also, purchasing trip insurance to protect yourself is always a good idea. In order to secure the venue and programming, we are required to enter into binding contracts with 3rd parties that do not allow for refund or cancellation in any instance except for limited instances where “acts of god” render the entire event impossible. For example, if due to the COVID-19 pandemic worsening and the Hotel & Retreat center must close down, then we would be able to get a refund and refund all ticket holders. Otherwise, unfortunately, we must enforce a strict cancellation policy and there will be no refunds in any instance. You may transfer your ticket under certain conditions to a friend or family member. You may transfer your ticket to another person up to 4-days before the retreat start date without penalty by emailing Heather at heather.n.lenz@gmail.com After that time, our strict cancellation policy applies.

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